top of page

Terms & Conditions

Where can we buy ya groovy bits?

You can find us online on this very website or if ya fancy a physical visit, our store is open at 79 Memorial Drive, Eumundi, just up the driveway

I saw you made something cool but it already sold

If you see anything on our socials or in store but later find it's been sold, hit us up! While every piece we make is entirely unique and we do not replicate, if you had an idea of something similar we can absolutely make you something gorgeous 

 

Do you offer payment plan options?

Yes! If ya want something now and don't want to miss out, you can absolutely grab it through Paypal (you'll see it at the checkout) where you can pay in installments. They don't even have additional charges! 

 

Where are you based?

Queensland baby!! You'll find us cruising around the Sunshine Coast

Returns

Please have a good, good read and a good, good look at the description and photos where we list important details like the material used and size of all of the pieces. All orders are final so we unfortunately don't accept returns. Keep in mind that colour can vary across screens so your artwork may look slightly different when it rocks up in the post. 

Care

Our pieces are sturdy as heck but to ensure they last for a lifetime of love, we recommend cleaning ya jewellery up with a polishing cloth to keep it shiny and pretty. As for the ceramics, we advise you 

Ceramics can last lifetimes if cared for with love! I always recommend gently hand washing immediately after use. I advise avoiding the microwave, though any pieces *without gold or pearlescent glaze* are microwave safe if you must use one.

 

Tips For Shopping on Releases

Join my early access email list!

My early access list members will always be the first to shop new releases before they open to the public. If you are not on the list, there is a much lower chance you will be able to grab the piece you want. 

You can opt in at the top of the homepage! On release days, you will receive the password to my website 30 minutes before it is unlocked. 

Set an alarm

High-demand pieces have the potential to sell out quickly. Give yourself a reminder for a few minutes before the release time so you can be ready on my website right when it updates.

*All of my release times are in Eastern Standard Time, please adjust according to the time zone you live in.

Putting an item in your cart does not reserve it

You must complete the *entire* checkout process in order to secure your piece(s). 

Buy one at a time

If you want to get more than one piece, I suggest going through checkout with your first choice and then going back for the next one. 

**I will refund the extra shipping cost for those who place more than one order if the pieces can be safely shipped in one package!

Set up payment and shipping information in advance

If you have an Apple device, Apple Pay is the quickest payment method since it saves and enters all of your information for you. If you have an Android, Google Pay offers the same benefit.

PayPal is also fast if neither of the options above are available to you.

*Please double-check your shipping address after purchasing!*

Once you receive a confirmation email of your order, ensure that the shipping address you entered is correct. Please email me immediately with the correct address if you made an error. I can easily change the address if you email me before I ship your order. I am not responsible for incorrect shipping information.

bottom of page